Communication Services Pte Ltd

Fraser & Neave Ltd (F & N)

Fraser & Neave Ltd is a leading Pan Asian Consumer Group with expertise in the food and beverage, property, publishing and printing industries.  The company owns an impressive portfolio of businesses, including consumer packaged goods, residential and and commercial real estate and printing.  The group has a presence in over 20 countries spanning Asia Pacific, Europe and the US, and employs more than 14,500 people worldwide.

It was critical for Fraser and Neave's telephony solution to provide top-of-the-line back-office features.  With flexibility to support networking across its diverse business, Fraser and Neave also wanted to ensure that he chosen solution would provide reliability, growth potential and investment protection, and that the solution provider offered ongoing customer support.

Previously, Fraser and Neave was using the PhonePhone 250 for its operations.  With Fraser and Neave aggressive growth plans and mission to update its technology framework, Fraser and Neave decided to upgrade to the Aastra MX-ONE Telephony Switch.  The MX-ONE is an ideal telephony platform for Fraser and Neave as it allows the company to expand its employee base and provide an integrated network system throughtouts its many affiliated business.  Furthermore, Fraser and Neave did not need to replace its existing handsets, which delivered significant cost savings and provided a seamless transition for end users.

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