Communication Services Pte Ltd

Banyan Tree Holdings Limited

Banyan Tree Holdings Limited is a leading manager and developer of premium resorts, hotels and spas in the Asia-Pacific region, with 23 resorts and hotels, 65 spas, 65 retail galleries and 2 golf courses.  The group manages or owns interests in niche resorts and hotels.  Bayan Tree's operating business segments include hotel investment, hotel residence sales, hotel management, spa operations, gallery operations, property sales, design fees and others.

As a leading hotel and spa operator in the Asia-Pacific region, Banyan Tree wants its telecommunications system not only to facilitate the efficient handling of external calls, but also to manage internal communications in terms of both responsiveness and costs.  Banyan Tree was one of the earliest adopters of IP telephony, optimizing its WAN (Wide Area Network) infrastructure to support IP extensions in satellite branches.  In 2008 Banyan Tree also decided that networking its offices in Singapore would make sense.

Banyan  Tree has been using the BusinessPhone 250 for its branch office and the MX-ONE TSW at its main site.  Recognizing Banyan Tree's wish to realize the synergies of networking, Commserv recommanded that it deploy IP networking between the systems.  The BusinessPhone 250 remains at the branches of office because the site can also be used as DR (Data Recovery) site.

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